Administrative Assistant

Administrative Assistant

Location - Charlotte, NC, USA (requirement to attend the office on a weekly basis)

In 2020 LCP launched our Health practice, providing analytical and research services for organizations across the life sciences and healthcare industries. Our team brings together scientists, clinicians, statisticians, epidemiologists, health economists, bioinformaticians and health data specialists alongside our established actuarial, analytics and technology teams to deliver new solutions to the fundamental challenges in health.

In 2025 we launched our US practice to complement our existing UK-based expertise. Alongside collaborating with the UK-based services, the US practice has additional focus across Pricing & Reimbursement, Patient Services, and Trade and Channel strategy. We have been growing the team quickly in response to the strong demand we have seen for the service offerings since the US team was established.

As a result, we now have an exciting opportunity for an Administrative Assistant to provide support for our US leadership team.

This role is central to enabling US leaders to operate effectively in a fast‑paced consulting environment by managing their administrative, operational, and coordination needs remotely. The Administrative Assistant will support leadership by handling scheduling, meetings, expenses, billing, and project administration across US‑based initiatives, while working closely with colleagues and stakeholders across time zones.

We work in a fast‑paced environment where strong prioritization, attention to detail, and proactive problem‑solving are essential. Although anchored in the US team, you will collaborate closely with UK‑based colleagues, including the Assistant to the Head of Department, UK partners, and the Department’s Project Management Officer.

• Provide dedicated, remote administrative support to members of the US Health leadership team
• Proactively manage complex and frequently changing calendars across multiple time zones; anticipate leadership needs and preempt scheduling or logistical conflicts
• Liaise with the Administrative/Personal Assistant(s) in the UK as needed to coordinate meetings and schedules
• Build trusted relationships with leaders, internal teams, and clients
• Assist in maintaining each leader’s contact database as well as LCP Health’s CRM with new contacts
• Prepare agendas and materials for US leadership and team meetings
• Take accurate meeting minutes and drive accountability for action items through to completion
• Coordinate virtual and onsite meeting logistics – meeting room bookings, refreshments, travel, accommodation and tools
• Assist with the conference schedule including timely registration, booking of onsite hotels and meeting rooms as appropriate
• Work collaboratively with UK‑based assistant and Project Management Officer in department‑wide administration
• Lead US team reporting (e.g. new client opportunities, contacts into CRM) and contribute to department‑wide reporting processes which will feed into and therefore work closely with the Health department’s Project Management Officer
• Assist with client invoicing for US‑based projects
• Manage expense submissions and approval tracking for US leadership
• Coordinate domestic and international travel arrangements ensuring adherence to LCP Health and or client policies (for billable project expenses)
• Coordinate logistics for quarterly in‑person US team meetings, including travel, accommodation, and meeting room arrangements
• Lead client onboarding for US Health projects, coordinate billing and invoicing for US Health projects
• Track billing milestones and liaise with finance teams
• Provide administrative coordination across multiple projects
• Act as a point of contact for coordination of leadership calendar invites, meetings and other communications for both internal and external stakeholders
• Support the formatting and development of presentations, reports, and proposals using firm templates
• Maintain strict confidentiality
• Demonstrate flexibility to support leadership needs outside standard hours when required
• Demonstrate high levels of reliability, responsiveness, and ownership