Production Control Clerk

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The Project Control Clerk (Production Control Clerk) supports contract operations by managing work order control, dispatching, tracking, and documentation functions for facilities maintenance and support services at the Federal Law Enforcement Training Center (FLETC) in Charleston, SC. This role serves as a central coordination point for receiving, recording, assigning, and tracking service requests and maintenance activities. The Project Control Clerk ensures all work is properly documented, scheduled, and communicated to support timely and compliant execution of contract requirements.

The position directly supports operational teams, management, and Government stakeholders by maintaining accurate records and ensuring efficient work control processes.

Charleston, SC

$27.05 per hour + $5.09 Per Hour = $32.14 per hour (Salary may be negotiable and may be increased based on relevant experience and qualifications.)

• Receive, record, and process service requests and work orders from customers including building occupants, staff, visitors, and Government personnel
• Input, track, and manage work orders within the maintenance management system to ensure accuracy and completeness
• Prepare, assign, and distribute work orders to appropriate service groups, crews, or departments based on scope and priority
• Dispatch work orders and communicate task requirements, updates, and special instructions to field personnel using radio, phone, or electronic systems
• Monitor work order status and ensure timely completion in accordance with contract performance requirements
• Maintain complete and accurate records of all service requests, work orders, and maintenance activities
• Track and verify satisfactory completion of services and document outcomes for reporting and quality control purposes
• Compile and record production and operational data from service requests, work tickets, and maintenance activities
• Maintain asset-related records, including equipment data, service history, and maintenance documentation
• Develop, generate, and maintain preventive and predictive maintenance schedules
• Dispatch scheduled preventive and corrective maintenance tasks to appropriate personnel or work groups
• Record completed work, including labor hours, materials used, and task completion status
• Update and maintain asset records and maintenance history within designated systems
• Generate reports related to work order status, production data, labor tracking, and maintenance performance
• Support planning and scheduling functions by maintaining visibility of workload and resource allocation
• Ensure all documentation and data entry follow prescribed procedures and contract requirements
• Maintain organized files and documentation for audit readiness and Government review
• Coordinate with supervisors, managers, and operational staff to ensure alignment of work priorities and schedules
• Support Quality Control and reporting requirements by providing accurate and timely documentation
• Maintain confidentiality and proper handling of sensitive information in accordance with contract and Privacy Act requirements
• Support communication flow between departments to ensure efficient execution of maintenance and service activities

This job description is not intended to be exhaustive. Management…