Administrative Support Coordinator

Pro Sidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? Pro Sidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.

Pro Sidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.

Linking strategy to execution, Pro Sidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit  or follow the company on Twitter at  for more information.

Pro Sidian Consulting seeks an Administrative Support Coordinator for our Consulting practice to join us in our Chicago, IL locations. This role is key to support the timely execution of revenue generating and client engagement activities. Administrative Support Coordinator with Pro Sidian Consulting shall have a BA or equivalent education and 3-5 years’ experience within administrative support or secretarial roles.
This position requires Security Clearance. You must either hold active clearance, or be able to receive clearance before performance on the project.

GENERAL RESPONSIBILITIES

The Administrative Support Coordinator is crucial to managing and providing customer and tenant satisfaction within the buildings where you will be staffed. As part of the Administrative Support Team, you are tasked with ensuring that fellow team members follow Pro Sidian and client processes and procedures. The team is often the first interaction visitors encounter in the building, and therefore we affect their perception not only of Pro Sidian, but of the client and the United States Government.

This position is similar but not related to a Service Contract Act (SCA) Secretary position (01310) - This is not a Service Contract Act (SCA) position.

What Does An Administrative Support Services Coordinator/Floater/On-Call Resource Do?

You will support a staff of Administrative Support Services personnel in preparing and processing documents and correspondence, facilitating administrative duties, maintaining knowledge of systems, etc. The Administrative Support Services Coordinator includes establishing and maintaining office management procedures, and managing and adjusting the workload of Administrative Support Services Staff. Supporting the administrative personnel includes dealing with issues that are elevated to you and ensuring all personnel are trained on the key aspects of their jobs.

You will assist Pro Sidian Management by providing input to quality and contract performance. This position is not a management position. In this position you will also serve as the Administrative Support Services Coordinator/Floater/On-Call resource for four (4) Administrative Support Services Staff in supporting the needs of the Pro Sidian Contract.
Tasks and activities include, but are not limited to
:

• Provide administrative support services coverage for members of the team who are on vacation or otherwise absent, and serve as the principle administrative assistant overseeing office support workload and resources coverage for Pro Sidian Consulting in Chicago and in Charlotte as necessary.
• Monitor and adjust workload to support coverage for administrative support services. Balance and redistribute workload as necessary to meet requirements for float, scheduled days off, emergency coverage, etc.
• Serve as a point of contact between the Pro Sidian team…