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Office Services Manager- Hospitality

Job in Charlotte, Mecklenburg County, North Carolina, 28230, USA
Listing for: CBRE
Full Time position
Listed on 2026-09-11
Job specializations:
  • Administrative/Clerical
  • Maintenance/Cleaning
Job Description & How to Apply Below
Position: Office Services Manager- Hospitality experience preferred
** About this role*
* The Onsite Facilities & Office Services Manager is responsible for ensuring the seamless daily operation of the workplace by combining strong facilities management expertise with exceptional office leadership and employee experience skills. This role oversees building operations, vendor management, safety, and maintenance while also serving asthe primary point of contact for employees, guests, and leadership for alloffice-related needs.

This individual is highly visible,service-oriented, and proactive, creating a safe, efficient, and welcoming environment where employees can do their best work. It's fully onsite

Monday-Friday in Charlotte, NC.

** What you'll do:*
* ** Facilities Management*
* + Onsite     Five Days a Week

+ Oversee     daily building operations including HVAC, electrical, plumbing, life     safety systems, and general maintenance

+ Manage     relationships with property management, landlords, and third-party vendors

+ Coordinate     preventative and reactive maintenance programs

+ Lead     safety initiatives including fire drills, emergency preparedness, and     compliance with local regulations

+ Manage     space planning, moves/adds/changes, and workplace setup

+ Monitor     facility budgets, service contracts, and purchase orders

+ Ensure     workplace sustainability and efficiency initiatives are followed

** Office & Workplace Experience*
* + Serve     as the primary onsite point of contact for employees and visitors

+ Create     a welcoming, organized, and high-functioning office environment

+ Oversee     reception, conference rooms, kitchens, common areas, and overall office     presentation

+ Coordinate     office events, employee engagement activities, and meetings

+ Manage     office supplies, pantry, and service vendors

+ Support     new hire onboarding from a workspace and logistics perspective

** Soft Skills & Leadership*
* + Act     as a trusted partner to employees and leadership

+ Anticipate     needs before they become problems

+ Communicate     clearly and professionally across all levels of the organization

+ Provide     white-glove service with a hospitality mindset

+ Manage     difficult situations calmly and diplomatically

+ Foster     a culture of safety, respect, and accountability within the workplace

** What you'll need*
* + Service-oriented     mindset

+ Strong     customer focus and hotel, retail and/or hospitality focus preferred.

+ Strong     problem-solving ability

+ High     emotional intelligence

+ Attention     to detail

+ Proactive     and self-directed

+ Professional     presence and approachability

+ Ability     to build relationships quickly

** Why This Role Matters** :  This role is essential to creating a workplace that is safe, efficient, and enjoyable. The Onsite Facilities & Office Manager is the heartbeat of the office-ensuring not only that the building runs smoothly, but that employees feel supported, welcomed, and cared for every day.

** AboutCBRE:*
* Whenyou join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect,integrity, service, and excellence - and we value the varied perspectives,backgrounds, and skills of our people. At CBRE, you have the opportunity tochart your own course and realize your full potential!

** Disclaimer:*
* Applicants must be currently authorized to work in the United States without the need forvisa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recr or via telephone at  (U.S.) and  (Canada).

CBRE, Inc. is an Equal…
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