Administrative Assistant - Installation Scheduling, Bilingual

Job Details

Job Location:

Charlotte
- Charlotte, NC 28216

Position Type:
Full Time

Job Shift: Day Job Category:
Admin
- Clerical

The Installation Scheduling Administrative Assistant performs clerical and administrative tasks for the installation services, with impact on all facets of our organization. The individual selected for this position will work in a fast-paced environment with subcontractors, scheduling coordinators, office and warehouse personnel, ensuring that all jobs reach completion. The Installation Scheduling Administrative Assistant will track the progress of every install using job summary reports and communicate issues to the service representative on a daily basis;

update our database with notes and data entry. This position requires someone who is self-motivated and who can work independently.

• Manages inbound communication, such as phone calls, e-mails, and other correspondence for the builder division
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
• Develops a system for maintaining organized records and files and ensures files are maintained appropriately
• Collects and reviews samples of defective materials and report findings to the Claims department.
• Performs other duties as assigned

• Bi-weekly payroll via direct deposit
• Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment
• Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment
• Retirement Plans:
  Employee Stock Ownership Plan and 401(K) with match
• Paid Time Off (PTO) from first day of employment

• Spanish fluency required
• Professional appearance and demeanor
• Communication and interpersonal skills to work effectively with clients, staff, vendors, and others
• Strong organizational skills