Part-time Embrace Care Administrative Assistant​/Scheduler

Job Details

Job Location:

Southminster
- Charlotte, NC 28210 Position Type:
Full Time Education Level: Not Specified

Job Shift: Day Job Category:
Admin
- Clerical Part-time Home Care Administrative Assistant/Scheduler

Join a mission-driven team where your work directly supports residents’ comfort, well-being, and independence. We are seeking a detail-oriented Administrative Assistant to coordinate home care scheduling, support payroll and invoicing processes, and provide administrative assistance.

We are an award-winning, non-profit life plan community recognized for excellence and outstanding service. We offer independent living, assisted living, and skilled nursing on one campus. Make a difference every shift in our community where teamwork, respect, and resident‑centered care come first.

• Up to 6% employer match for our 403(b) retirement plan
• Educational assistance
• Free Employee Assistance Program (EAP)
• Discounted employee meals
• On-site fitness center
• Sharonview Federal Credit Union membership
• Biweekly pay with direct deposit
• Free on-site parking
• Meaningful work supporting residents and families

Position Summary

The Administrative Assistant supports the Home Care department by coordinating staffing coverage, maintaining accurate schedules, communicating schedule changes to families and staff, and assisting with payroll, invoicing, long-term care filing, and other administrative functions.

• Coordinate staffing coverage for callouts, absences, weekend shifts, and other scheduling needs
• Update employee schedules for callouts, no-shows, schedule changes, and coverage adjustments
• Notify appropriate staff members and families of schedule changes in a timely, professional manner
• Resolve scheduling conflicts when possible and elevate issues to the appropriate team member when needed
• Collaborate effectively with Nurse Managers, caregivers, and other department staff
• Participate in an on-call rotation as needed
• Assist with payroll-related tasks, including timesheet edits, schedule approvals, paid day off (PDO) requests, schedule changes, and payroll reconciliation
• Assist with invoicing and long-term care filing
• Maintain accurate Home Care electronic and paper files
• Complete filing, data entry, and general office support tasks as assigned
• Assist with scheduling, staffing and administrative projects as needed
• Demonstrate C.A.R.E. First values:
  Compassion Acts Reflecting Excellence
• Perform other duties as assigned by the supervisor

• High school diploma or GED
• At least one year of verifiable work experience, preferably in scheduling, healthcare, administrative support, customer service, or a related role
• Strong written and verbal English communication skills
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Ability to work independently while collaborating effectively with a team
• Strong interpersonal, organizational, problem-solving, and time-management skills
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and confidentiality

• Active North Carolina Certified Nursing Assistant (CNA) certification
• North Carolina Medication Aide certification for Adult Care Homes and Skilled Nursing Facilities
• Previous experience in home care, healthcare scheduling, payroll support, long-term care, or administrative operations

Southminster is open year-round, which will require availability to work evenings, some weekends, and holidays. Make a difference where it matters.

Drug-free workplace. EEO & E-Verify employer.

Qualifications

Education required:

High School Graduate, Active North Carolina CNA Certificate. Certified as a Med Aide in both Adult Care Homes and Skilled Nursing in North Carolina or be willing to obtain the necessary certification within 6 months of hire.

Experience required:

• One (1) year verifiable work experience, preferably in a related capacity.

Professional license or certification requirements:

• NC Certified Nursing Assistant and NC Certified Med Aide for Adult Care Homes and Skilled Nursing Facilities.

Specific skills, knowledge and abilities required:

• Ability to read, write and effectively communicate in English.
• Proficient in Microsoft office suite including Word, Excel, Power point and Outlook.
• Ability to work independently.
• Demonstrated record of strong interpersonal skills as well as working as a member of team.