Housing Specialist, Special Programs

Support Families. Ensure Stability. Make an Impact.

Are you detail-oriented, people-focused, and passionate about helping others access safe, affordable housing? INLIVIAN is looking for a Housing Specialist to play a key role in supporting families through the Housing Choice Voucher Program (HCVP).

• Guide participants through recertifications, rent calculations, and housing processes
• Review and verify eligibility, income, and documentation
• Prepare and process HUD-required forms (including HUD-50058)
• Conduct participant interviews and explain program requirements clearly
• Maintain accurate records and ensure compliance with HUD regulations
• Collaborate with team members to support program success.

• Strong customer service and communication skills
• Attention to detail and ability to manage multiple tasks
• Experience in housing, social services, or administrative support
• Ability to work with diverse populations with professionalism and empathy
• Basic math and computer skills

• Opportunity to earn industry certifications (HCV, EIV, Rent Calculation, Fair Housing)
• Meaningful work that directly impacts families in your community
• A collaborative, mission-driven team environment
• Career growth in the affordable housing field

• High School Diploma or GED
• 1-3 years of relevant experience (housing or social services preferred)

Because your work matters. Every file you process, every conversation you have, and every family you assist helps create stronger, more stable communities.

Title: Housing Specialist/Special Programs

Reports To: Housing Choice Voucher Program (HCVP) Recertification’s Manager

Department/Division: Operations/ Housing Choice Voucher Program (HCVP)

FLSA Status: Non-Exempt

• Answers inquiries concerning polices and practices associated with the application and/or re-examination processes in a courteous and professional manner or routes/directs inquiries to appropriate staff.
• Assists in coordinating background information checks of tenants to be recertified. Assists in performing final eligibility verifications.
• Contacts eligible applicants to offer available units in accordance with Agency policies and procedures and program requirements.
• Conducts home visits for elderly and disabled clients as appropriate.
• Serves as point of contact for agencies involved in the targeted special programs.
• Verifies client data in accordance with HUD’s Code of Federal Regulations and the INLIVIAN Administrative Plan Housing Occupancy Plan.
• Reviews lease documents for accuracy and completeness prior to execution of leases by authorized personnel.
• Assists in accurate and timely preparation of Form HUD-50058 and Notice of New Rent Change.
• Assists in collection and review of interim transfer and re-certification information, and coordinates evaluation, verification, and calculation of information and rent for recertification and move-in.
• Explains rent calculation to tenants and assists with completion of recertification materials as assigned. Assists in preparing and sending appropriate notices of rent adjustments in accordance with HUD regulations.
• Conducts re-examination with tenants as assigned, following proper verification methods/processing for each re- examination in accordance with HUD and Agency policies and procedures. Assists in examination and resolution of income discrepancies as necessary.
• Accurately, enters move-in and move-out data into system, as needed.
• Processes and maintains files and correspondence associated with the leasing/occupancy process in an accurate and timely manner.
• Reviews resident/applicant files/folders and verification forms for accuracy and completeness and accurately inputs data into computer in a timely…