Senior Receptionist - Queenswood
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-21
Listing for:
Planet Fitness
Full Time
position Listed on 2026-09-21
Job specializations:
-
Administrative/Clerical
Front Desk/Receptionist, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
- Willingness to conduct group exercise classes
- Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
- Willingness to conduct group exercise classes
- Assisting with Club Administration when necessary
- Cash management
- Communication with members and staff
- Managing of Receptionist
- Monitoring of access and overrides for staff and members
- Reception stock control
- Resolving member complaints
- Training of Receptionist
- Ability to motivate staff and lead by example
- Advanced levels of administrative accuracy
- Display friendly and efficient qualities that reflect the Planet Fitness way
- Display uncompromising levels of honesty and integrity
- Have excellent communication skills and be able to liaise at all levels
- Intermediate PC skills
- Must be able to work shifts
- Possess high level energy levels
- Previous experience within a front desk or welcome desk position added advantage
- Proven track record in managing staff, planning, organising, conflict handling and problem solving
- Have reliable transport
- Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
Position Requirements
10+ Years
work experience
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