Medical Receptionist

Benefits

• Dental insurance
• Health insurance
• Paid time off

• Greet patients and visitors in a professional, friendly manner
• Check patients in and out for appointments
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Schedule, reschedule, or cancel appointments

• Maintain and update appointment calendars
• Create and update patient records
• Ensure accurate entry of personal, medical, and insurance information
• Handle patient files in compliance with privacy laws like HIPAA (or equivalent in your country)

• Verify insurance details and eligibility
• Process co-pays and other payments

• Manage emails, mail, and office correspondence
• Keep the reception area clean and organized
• Complete record releases and record requests
• Send referrals

• Communicate patient needs to doctors, nurses, or other staff
• Handle sensitive or urgent situations calmly and professionally

• Strong communication and interpersonal skills
• Organization and multitasking ability
• Basic knowledge of medical terminology
• Familiarity with electronic health record (EHR) systems
• Attention to detail and confidentiality