Executive Manager, Impact & Programs

Overview

The Executive Manager is responsible for supporting the Chief Program Officer (CPO), Chief Impact Officer (CIO) and their teams in a timely and professional manner. Main duties will include support in processing inbound communications, coordinating meetings, organizing calendars, creating agendas, tracking action items, project related documentation and recordkeeping, and Salesforce data upkeep. The ideal candidate has previous experience as an Executive Assistant, in development work, and is familiar with office management technologies.

To be successful in this role, they should be proactive, meet deadlines, and communicate effectively in order to identify and address the needs of senior managers and perform administrative tasks to ensure the organization’s workflow runs smoothly.

Digital Harbor Foundation is dedicated to digital equity for everyone, increasing diversity in the technology sector, and advancing technology innovation for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.

• Required:
  
  3+ years experience as an Executive Assistant.
• Preferred: 3+ years experience working with C-Suite executives.
• Preferred:
  Experience working with nonprofit organizations and/or in business development.

• Excellent written and verbal communication, with strong interpersonal, and presentation skills.
• Ability to work independently, including managing multiple projects and deadlines, and proactively identifying and completing tasks.
• Ability to effectively collaborate on informal and formal projects with various departments within the organization, and with a positive disposition.
• Ability to think strategically and make recommendations that take into account competing needs and priorities.
• Detail oriented.
• Comfort using CRM databases. Salesforce experience is a plus.
• Proficient with Microsoft Office (Word, Excel) and Google Suite (Sheets, Docs, Slides).
• Analytical thinking, problem-solving, organizational, and multitasking skills.

This position is fully remote, but will require in-person attendance at meetings occasionally.

• Processes in-bound communications and prioritizes items for review by senior leadership.
• Composes and prepares correspondence, which at times may at times be sensitive or confidential.
• Communicates directly, and on behalf of senior leadership with Board members, donors, staff, and others.
• Follows up on contacts made by senior leadership and supports the cultivation of ongoing relationships.
• Reviews reports and items for completeness before review by senior leadership.
• Arranges travel plans, itineraries, and other logistics as beneficial for senior leadership or members of the team as requested. Facilitates cross-divisional coordination of travel and outreach plans as well.
• Plans, coordinates, and ensures senior leadership’s schedule is followed and respected to provide ability for focus and appropriate preparation.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to senior leadership, including creating draft recommendations where appropriate.
• Works closely and effectively with senior leadership to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Prioritizes conflicting needs;…