Professional Program Coordinator

Job Title: Professional Programs Coordinator

Location: U. S. Remote

Reports to:

Sr. Director, Professional Programs

Fueled by passion and urgency, National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.

NKF's Mission is what we do, our Values are how we do it.

• Accountability
  - Earn and Keep Trust
• Collaboration-Work as a team
• Communication
  - Empower with information
• Community-Build stronger community
• Compassion
  - Lead with care and respect
• Impact-Focus on the mission

Your Voice Matters: https://(Use the "Apply for this Job" box below).-inclusion

The Professional Programs Coordinator collaborates across the Professional Programs team to provide a range of administrative support to professional programs initiatives, including NKF Professional Membership, Professional Education/CME, and NKF's annual premiere conference -- the NKF Spring Clinical Meetings. The role requires strong organizational skills, attention to detail, and the ability to manage recurring workflows in a fast-paced, deadline-driven environment and plays a critical part in ensuring processes run smoothly, information flows consistently, and administrative requirements are met to support NKF priorities.

• Assist with scheduling needs, navigating complex schedules of healthcare professionals for planning meetings, podcast recordings, etc.
• Facilitate monthly reporting needs for the team
• Coordinates the content calendar and posting for NKF's Neph Pros social media accounts
• Monitors and responds to customer service inquiries using the Salesforce service queue
• Support timelines and processes for the annual NKF Spring Clinical Meetings
• Assist the team with financial processing needs, such as vendor payments and volunteer reimbursements
• Coordinates the collection of required CME speaker documentation and maintains accurate program rosters and faculty data
• Supports the dissemination and tracking of the CE peer review process
• Builds monthly CE activities in the Professional Education Resource Center (PERC)
• Provides editorial workflow support to the Journal of Nephrology Social Work
• Provide technical support for virtual events such as Project ECHO sessions, podcast recordings, and member calls
• Performs additional duties, as required

• Bachelor's Degree from an accredited college or university is preferred
• Minimum two to three years job related office administrative experience is preferred, with previous healthcare professionals support experience a plus
• Experience in project management/coordination desired
• Advanced organizational skills, with the ability to handle multiple projects and deadlines simultaneously while demonstrating attention to detail and a high level of accuracy and organization
• Strong interpersonal skills, with the ability to build relationships and collaborate with internal and external stakeholders
• Excellent verbal and written communication skills with the ability to provide a high level of customer service
• Word processing skills, computer literate on Microsoft Office Software, Outlook Calendar
• Ability to work without close supervision; to set priorities and perform multiple tasks, dealing effectively with deadlines and time pressure
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Flexible for business travel 1 time annually

• Work/life Integration:
  Enjoy plenty of vacation time, sick leave, and holidays so you can recharge, regroup or reflect---and come back ready to tackle anything.
• Support for Your Health:
  We've got your back with top-notch medical, dental, and vision insurance plans for you and your loved ones.
• Peace of Mind:
  Rest easy knowing you're covered with life insurance and a 403(b) plan with matching company contributions to secure your future.
• Creative savings:
  Take advantage of flexible spending accounts to save on eligible healthcare and dependent care expenses.
  
  Easy Commuting:
  Reduce your stress with our commuter benefits program for transit and parking expenses.
• Support When You Need It:
  Access confidential counseling, support services, and resources through our Employee Assistance Program.
• A Chance to Spread the Word:
  Share the love and earn rewards by referring awesome folks to join our team.
• A Big Tent:
  We're all about…