Office Assistant Senior

## Office Assistant Senior Apply:
CFD Headquarters:
Full time:
Posted Today:
End Date:
October 11, 2026 (8 days left to apply):
JR104665

Department:
Fire Department Salary: $25.00 - $31.86 Commensurate with Experience
** Welcome to the City of Charlotte
** Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:
* Attracting and retaining a skilled and diverse workforce
* Valuing teamwork, openness, accountability, productivity, and employee development
* Providing all customers with courteous, responsive, accessible, and seamless quality services
* Taking initiative to identify, analyze, and solve problems
* Collaborating with stakeholders to make informed decisions
** SUMMARY
* * The front desk is the welcoming face that people see when they come into the Charlotte Fire Department Headquarters. This person should be professional, greet people as they come to HQ, answer phone calls, and other essential duties. They will perform other administrative duties that are assigned by the facilities coordinator. This position will be given the option to work 7am – 4pm or 8am – 5pm Monday – Friday.

Major

Duties and Responsibilities:

* Answer phone calls and redirect calls to the correct departments
* Answer gate phone and open gates for visitors
* Secure facility before leaving for the day
* Sort and deliver inter-office mail and packages
* Coordinate food deliveries to correct personnel or departments
* Monitor coffee supplies in the kitchen. Contact Facilities Coordinator when supplies are low.
* Monitor bathroom supplies. Contact Facilities Coordinator when supplies are low.
* Set up FF Hall for events, meetings, etc.
* Greet public and direct them to the right department or conference room
* Conference room scheduling backup to Facilities coordinator and Executive assistant.
* Expert knowledge of computer programs like Microsoft office, Google chrome, etc.
* Process Foster Home requests.
* Maintain and audit the CFD access control system.
* Assist the Facilities coordinator with light duty staff that are assigned to the front desk.
* Other administrative duties assigned by the department  Required

Knowledge, Skills and Abilities:

Knowledge:
* Microsoft office (Teams, Outlook, Word, Excel, etc.)
* Principles and techniques of preparing effective written information.

Skills:

* Strong interpersonal and communication skills, with the public and City of Charlotte employees.
* Organized and able to handle any situation that you are faced with.
* Goal oriented and willing to take on challenges.  ADA and Other Requirements:  Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

* Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time.
* Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
* Adequate vision, hearing, and speech required.  Sensory Requirements:  Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.  
* Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
* Ability to hear, understand, and distinguish speech.

Worki…