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Account Manager - Building Automation Systems; BAS & Controls

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: McKenney's Inc
Full Time position
Listed on 2026-01-30
Job specializations:
  • Business
    Operations Manager
Job Description & How to Apply Below
Position: Account Manager - Building Automation Systems (BAS) & Controls

Company Information

McKenney’s is the Southeast’s most trusted name in facility construction, operation and maintenance. For over 75 years, our proven approach has ensured high-quality, energy-efficient solutions at every stage of a building—Design, Build, Controls & Monitoring, and Maintenance & Repair. We offer expertise in HVAC, process piping, plumbing, and building automation and control systems, as well as service and maintenance. We have our own in-house engineering, fabrication, installation and commissioning resources to ensure cost-effective delivery of the highest quality solutions.

JOB

SUMMARY

The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit/upgrade project sales.

JOB RESPONSIBILITIES
  • Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement.
  • Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long‑term loyalty.
  • Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work.
  • Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format.
  • Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines.
  • Cost control involves monitoring project expenses and implementing adjustments to stay within budget.
  • Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations.
  • Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on‑time payments.
  • Warranty administration includes managing post‑project issues and ensuring prompt, effective resolution of warranty claims.
  • Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals).
  • Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards.
  • Promote and uphold McKenney’s safety absolutes, best practices, and company culture.
  • Participate in project planning and execution to maximize SQPCE performance.
  • Act as a company ambassador by marketing and promoting consistent and excellent project implementation.
  • Understand, practice, and promote all company values and operational procedures.
Education and Experience
  • High school diploma or GED.
  • 3 years of HVAC or controls services‑related sales.
  • 5 years of building automation and control systems experience or vocational training.
  • Must have basic experience in Windows or macOS environments, working knowledge of word processing, spreadsheets, e‑mail, Web‑enabled applications, and database software.
PREFERRED REQUIREMENTS
  • Controls service experience.
  • Bachelor’s Degree.
  • Sales and presentation experience.
Knowledge, Skills, and Abilities
  • Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e‑mail, and Web‑enabled applications.
  • Calendar Management expertise.
  • Advanced competencies in computer networking.
  • Sales and CRM training with documentation.
  • People‑focused, with high energy and a great attitude.
  • Self‑motivated, team‑oriented, and able to work independently.
  • Highly adaptable and able to respond quickly to changing customer demands.
  • Strong desire to provide excellent customer service with a genuine passion for the company and industry.
  • Excellent time‑management skills: able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiency.
  • Committed to accuracy, quality, and meeting challenging work goals and deadlines.
  • Good mechanical aptitude with the ability to read and understand various technical drawings (mechanical, electrical, plumbing, architectural, civil, structural).
  • Strong problem‑solving and reasoning abilities.
  • Willingness to take on additional responsibilities and manage priorities with minimal guidance.
  • Exceptional work ethic; upholds company values and demands the highest standard of conduct from self and others.
  • Professional and polished image that…
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