Account Manager - Building Automation Systems; BAS & Controls
Listed on 2026-01-30
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Business
Operations Manager
Company Information
McKenney’s is the Southeast’s most trusted name in facility construction, operation and maintenance. For over 75 years, our proven approach has ensured high-quality, energy-efficient solutions at every stage of a building—Design, Build, Controls & Monitoring, and Maintenance & Repair. We offer expertise in HVAC, process piping, plumbing, and building automation and control systems, as well as service and maintenance. We have our own in-house engineering, fabrication, installation and commissioning resources to ensure cost-effective delivery of the highest quality solutions.
JOBSUMMARY
The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit/upgrade project sales.
JOB RESPONSIBILITIES- Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement.
- Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long‑term loyalty.
- Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work.
- Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format.
- Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines.
- Cost control involves monitoring project expenses and implementing adjustments to stay within budget.
- Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations.
- Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on‑time payments.
- Warranty administration includes managing post‑project issues and ensuring prompt, effective resolution of warranty claims.
- Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals).
- Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards.
- Promote and uphold McKenney’s safety absolutes, best practices, and company culture.
- Participate in project planning and execution to maximize SQPCE performance.
- Act as a company ambassador by marketing and promoting consistent and excellent project implementation.
- Understand, practice, and promote all company values and operational procedures.
- High school diploma or GED.
- 3 years of HVAC or controls services‑related sales.
- 5 years of building automation and control systems experience or vocational training.
- Must have basic experience in Windows or macOS environments, working knowledge of word processing, spreadsheets, e‑mail, Web‑enabled applications, and database software.
- Controls service experience.
- Bachelor’s Degree.
- Sales and presentation experience.
- Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e‑mail, and Web‑enabled applications.
- Calendar Management expertise.
- Advanced competencies in computer networking.
- Sales and CRM training with documentation.
- People‑focused, with high energy and a great attitude.
- Self‑motivated, team‑oriented, and able to work independently.
- Highly adaptable and able to respond quickly to changing customer demands.
- Strong desire to provide excellent customer service with a genuine passion for the company and industry.
- Excellent time‑management skills: able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiency.
- Committed to accuracy, quality, and meeting challenging work goals and deadlines.
- Good mechanical aptitude with the ability to read and understand various technical drawings (mechanical, electrical, plumbing, architectural, civil, structural).
- Strong problem‑solving and reasoning abilities.
- Willingness to take on additional responsibilities and manage priorities with minimal guidance.
- Exceptional work ethic; upholds company values and demands the highest standard of conduct from self and others.
- Professional and polished image that…
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