Account Manager

Manage Mowed specializes in providing high-quality commercial landscaping maintenance in the Charlotte area, serving a wide range of nationally and regionally recognized brands. We focus on delivering reliable and professional service and a commitment to customer satisfaction and effective outdoor property management. Join a team dedicated to helping clients maintain safe and appealing outdoor environments year-round.

This role will start as part-time for an Account Manager based in Charlotte, NC. The Account Manager will be responsible for building and maintaining strong client relationships, ensuring quality service delivery, and proactively addressing client needs.

Common Tasks will include:

• Managing current accounts-CRM
• In-person site visits for Quality review and light maintenance.
• Maintaining and growing current customer pipeline
• Coordinating with service teams
• Exceptional customer responsiveness
• Effective/consistent communication and solutions-oriented approaches are essential
• Initial weekly time commitment averages 20 hrs per week but could increase to 30 hrs during busy seasons (Spring and Fall)

• Client relationship management, customer service, and conflict resolution skills
• Exceptional communication, organization, and problem-solving abilities
• Experience in account management and project coordination
• Knowledge of landscaping maintenance, snow removal, or facilities management (preferred)
• Proficiency with scheduling tools and CRM software (preferred)
• Ability to work on-site in Charlotte, NC area, and manage multiple client accounts effectively
• Highly motivated, self driven, with strong attention to customer satisfaction
• Experience in managing vendor relationships is a plus