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National Accounts Director- Services

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: COMFORT SYSTEMS
Full Time position
Listed on 2026-02-21
Job specializations:
  • Business
    Business Management, Operations Manager
  • Management
    Business Management, Operations Manager
Salary/Wage Range or Industry Benchmark: 167000 - 245000 USD Yearly USD 167000.00 245000.00 YEAR
Job Description & How to Apply Below

Profile Summary

The National Account Director leads Eaton’s Services National Accounts organization, driving order growth, sales performance, profitability, and customer experience across critical verticals including Hyperscale, MTDC, Commercial & Industrial, Digital Selling, and Utility. You will have the opportunity to set the strategic direction for national account engagement, develop and execute annual business plans, and cultivate collaboration across Eaton’s broader sales and services ecosystem.

As a senior leader, you will own and nurture key corporate-level customer relationships—leveraging these partnerships to influence national programs, strengthen value propositions, and guide enterprise-level decision‑making. Working closely with vertical leaders and managers, the Director ensures best‑in‑class customer support, alignment of sales strategy with engineering services, and delivery of high‑quality operational execution.

Responsibilities
  • Lead the National Accounts Services team, driving orders, sales, profit, and year‑over‑year growth.
  • Develop and execute the annual strategic plan and budget for the National Accounts Services organization.
  • Establish and maintain high‑level customer relationships to support strategic initiatives.
  • Collaborate deeply across Eaton’s sales verticals to align customer strategy and ensure seamless support across teams.
  • Partner with Engineering Services and NAS sales teams to ensure consistency, alignment, and execution of customer requirements.
  • Provide leadership to capture customer needs and translate them into compelling value propositions.
  • Oversee program‑level quotation responses and drive closure of service agreements and commercial terms.
  • Coordinate operational execution to ensure high‑quality delivery and customer satisfaction.
  • Manage performance, talent development, and conflict resolution within the National Accounts Services team.
  • Promote a culture of innovation, customer‑first thinking, and continuous improvement.
Qualifications
  • Bachelor’s degree from an accredited institution / MBA Preferred
  • 7+ years of experience in sales, marketing, operations (electrical services preferred), with 3+ years of in direct sales leadership in a comparable size/scope role.
  • Experience leading a team within Corporate/National Accounts.
  • Experience assessing, selecting, developing, motivating, and energizing a diverse team in sales planning, negotiation, and customer pursuit.
  • Ability to influence without authority, in a matrix environment.
  • Ability to foresee market trends and customer needs translating them into actionable strategies that drive growth and innovation.
  • Skilled in navigating and leading through change, in response to evolving market conditions and customer demands.
  • Proficient in leveraging digital tools and technologies.
  • Ability to travel 50%.
  • Must be legally authorized to work in the United States without company sponsorship now or in the future.

Te expected annual salary range for this role is $167,000 - $245,000. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

The application window for this position is anticipated to close on 3/15/2026.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running…

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