Business Operations Strategist - Wholesale TD&O

Business Operations Strategist

• Position Type: Regular
• Language Fluency: English (Required)
• Work Shift: 1st shift (United States of America)

The Business Operations Strategist plays a critical role in supporting the Wholesale TD&O Division by driving operational excellence, enabling strategic alignment, and ensuring cohesive execution across key business functions. The role partners closely with business, technology, and operations leaders to translate strategy into actionable plans, support executive decision making, and communicate priorities with clarity and impact.

• Drive strategic alignment across the Wholesale TD&O Division by developing, maintaining, and executing strategic roadmaps that support business and operational objectives.
• Partner with senior leaders to shape division level strategy, identify opportunities for operational improvement, and enable consistent execution across functions.
• Prepare high quality executive materials for Boards, Committees, and leadership forums, including presentations, briefings, and decision documents.
• Support enterprise and divisional planning efforts by coordinating inputs, tracking milestones, and ensuring alignment with broader organizational priorities.
• Lead strategic communications across business, technology, and operations stakeholders, translating complex initiatives into clear, concise, and compelling messaging.
• Facilitate cross functional collaboration to ensure initiatives are well governed, risks are surfaced, and dependencies are managed effectively.
• Provide insight and analysis to support leadership decision making, including synthesizing data, identifying trends, and highlighting key impacts and tradeoffs.
• Promote operational rigor by establishing best practices, frameworks, and processes that enhance transparency, accountability, and execution discipline.
• Support the Business Operations function spanning ET or for a leader of a specific division within ET.
• Support leader Executive Reporting routines including Board, Committee, Operating, Staff, Investor Relations, External Media.
• Support various efforts or projects of significant complexity and/or risk exposure.
• Indirectly or directly support a team or multiple teams of internal and/or external ET resources to deliver various efforts or projects.
• Identify and implement Continuous Improvements to create efficiencies in the running of the organization.
• Establish and maintain relationships across all levels of leadership and partners including Finance, HR, Legal / Office of the Corporate Secretary, Risk, Audit, and Communications.

• Bachelor’s degree and minimum ten years of related experience or an equivalent combination of education and experience.
• Broad knowledge across multiple areas such as executive reporting, stakeholder management, finance, project management, and change management.
• Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services.
• Ability to exercise judgment in solving technical, operational, and organizational challenges.
• Superior executive-level communication skills, including negotiation, persuasion, and ability to influence others.
• Organized, consumes volumes of information, and synthesizes into executive summary.
• Critical thinker connecting the dots.
• Support slideware creation for deliverables at the executive level.
• Highest level of attention to detail.
• Establish positive working relationships across a large organization.
• Ability to work in a fast-paced environment with quick turnaround.

• Experience supporting executive level reporting.
• Experience in Financial Services and/or Technology.

• Sitting: Constantly (More than 50% of the time)
• Standing: Occasionally (Less than 25%)
• Walking: Occasionally (Less than 25%)
• Visual / Audio / Speaking: Able to access and interpret client information and communicate.
• Manual Dexterity / Keyboarding: Able to use standard office equipment.
• Availability: Able to work all hours scheduled, including overtime as directed.
• Travel: Minimal up to 10%.

All regular teammates are eligible for benefits…