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Revenue Operations Analyst

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Discovery Education Talent Team
Full Time position
Listed on 2026-03-16
Job specializations:
  • Business
    Business Development, Business Systems/ Tech Analyst, Sales Analyst, Business Analyst
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below

Posted Thursday, March 12, 2026 at 4:00 AM | Expires Saturday, April 4, 2026 at 3:59 AM

We are seeking a detail-oriented and analytical Revenue Operations Analyst to support and optimize our go-to-market insights and incentive compensation programs. Sitting at the intersection of Sales, Finance, HR, and Operations, this role plays a key part in ensuring accurate incentive compensation, scalable processes, and data-driven decision-making that fuel revenue growth in the EdTech space. Success in this position requires strong analytical capabilities, sound independent decision-making, and the ability to drive accuracy and operational excellence across compensation workflows.

The ideal candidate has experience in sales compensation administration, brings strong analytical and problem-solving skills, and is motivated by improving systems and processes within a mission-driven organization.

In This Role You Will:

Compensation & Incentives
  • Administer and maintain sales and revenue-related compensation plans, including quotas, commissions, bonuses, and spiffs, ensuring accurate and timely calculations and payouts.
  • Maintain and update compensation policies, plan rules, and governance documentation; ensure consistent application of rules and controls. Independently perform calculations, audits, reconciliations, and issue resolution with minimal oversight; escalate when appropriate.
  • Support the annual sales compensation planning cycle and adhoc adjustments (e.g., midyear plan updates, territory/quota changes).
Revenue Operations & Analytics
  • Analyze plan performance, trends, and behavioral impact; prepare insights and recommendations for review.
  • Contribute to dashboard development and enhancement within the compensation tool (e.g., Forma.ai) and BI environment to improve rep and leadership visibility.
  • Monitor data integrity across Salesforce, Gainsight, Forma.ai, and Looker/Tableau; track and resolve discrepancies.
  • Identify trends, risks, and opportunities related to sales performance and incentives
  • Support audit readiness and compliance activities; maintain accurate records, controls, and approvals related to compensation payouts.
Systems & Process Optimization
  • Serve as a subject matter expert for the sales compensation tool (Forma.ai)
  • Partner with Rev Ops teams to improve workflows, automation, and scalability
  • Support Salesforce data hygiene and alignment with compensation logic
  • Assist with audits, reconciliations, and compliance related to compensation payouts
Cross-Functional Collaboration
  • Act as a trusted partner to Sales, Finance, HR, and Legal on compensation-related questions
  • Support enablement efforts by helping stakeholders understand compensation plans and metrics
  • Respond to and resolve compensation inquiries with clear, accurate interpretation of plan rules; provide transparent, stakeholder-appropriate explanations.
Core Competencies for Success:
  • Compensation Accuracy & Integrity: Demonstrates exceptional attention to detail and a commitment to accuracy when administering complex incentive compensation plans, ensuring trust and credibility with sales teams and leadership.
  • Analytical & Data-Driven Thinking: Uses data to evaluate compensation effectiveness, identify trends, and surface insights that inform revenue and incentive strategy decisions.
  • Systems & Process Mindset: Thinks in scalable systems and workflows; proactively identifies opportunities to automate, document, and improve compensation and revenue operations processes.
  • Cross-Functional Collaboration: Effectively partners with Sales, Finance, HR, Legal, and Operations to align compensation programs with business goals and compliance requirements.
  • Business Acumen: Understands how compensation influences seller behavior, pipeline health, and revenue outcomes—particularly within EdTech sales models.
  • Problem Solving & Ownership: Takes ownership of issues from identification through resolution, balancing speed, accuracy, and stakeholder impact.
Credentials and Experience
  • Bachelor’s degree in Business, Finance, Economics, Analytics, or a related field.
  • Experience working in EdTech or SaaS GTM environments, preferred.
  • 3+ years' experience in incentive compensation,…
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