Business Operations and Strategy Consultant Job Charlotte area,North Carolina USA,Business

Business Operations & Strategy Consultant

The Business Operations & Strategy Consultant serves as a key member of the Business Enablement function acting as an execution partner to Business Enablement Leads (BELs) and Wholesale Technology, Data & Operations (TD&O) leadership, this role helps translate business priorities into actionable plans, ensuring transparency, operational effectiveness, and alignment with enterprise requirements. The role operates as an extension of the Business Management Office, coordinating across technology, business, finance, risk, audit, human resources, sourcing, and enterprise partners to support the successful execution of organizational priorities.

This individual helps drive disciplined execution, monitors operational health, manages reporting and governance routines, and supports continuous improvement efforts that enable business and technology teams to achieve strategic objectives.

Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Independently works on day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.

Identifies, designs, and implements improvements in operational workflows through technology and process enhancements.

Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.

Independently analyses performance metrics to drive continuous operational improvements and provide process improvement suggestions to senior professionals.

Assists with integrating innovative solutions to enhance business outcomes and operational effectiveness.

Ensures compliance with organizational policies, regulatory requirements, and risk management standards.

Communicates operational status, risks, and improvement plans to stakeholders and leadership.

When applicable, manages supplier activities to support effective cost control and ensure the timely delivery of goods and services.

Qualifications Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree or equivalent education, training, and work-related experience.
Minimum of 5 years of relevant experience in business operations or related professional roles.
Strong knowledge of business processes and technology applications.
Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

Bachelor's degree in Business Administration, Technology, or a related field.
3-5 years of experience in consulting, business operations, project management, or strategy-related roles.
Demonstrated ability to coordinate cross-functionally, manage costs, drive operational improvements, and enhance business processes.
Strong analytical, problem-solving, and decision-support skills, with experience leveraging data, performance metrics, and business insights to influence outcomes.
Proven ability to manage multiple initiatives and priorities while driving process improvement, operational efficiency, and change management activities.
Strong relationship management and collaboration skills
Proficiency with Microsoft Excel, PowerPoint, SharePoint, Power BI, and other business reporting and analytics tools.
Experience leveraging Microsoft Copilot or other AI-enabled productivity tools is preferred.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.