AVP​/ Team Leader

AVP/Team Leader

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has earned the WORK
180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the world address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

The AVP/Team Leader is a strategic leader responsible for managing and contributing to the growth of a portfolio of high-value Commercial Lines Property & Casualty clients. You will lead a team of client service members who drive business outcomes through proactive market engagement, data-driven decision-making, and innovative prospecting and client solutions. You will use your deep industry and technical knowledge, apply technology for operational excellence, and serve as a trusted advisor to internal and external clients, positioning NFP as a market leader.

This is a full-time position with a hybrid schedule based in our Charlotte, North Carolina office. Onsite engagement is an important component of success in this Team Leader role. As part of the local leadership team, you will be expected to influence strategy, build strong relationships across the organization, coach and develop talent, and collaborate closely with business partners. Regular in-person interaction enhances communication, strengthens alignment, and enables leaders to respond more effectively to evolving business needs.

It also creates opportunities for greater visibility, networking, mentorship, and leadership development that can accelerate professional growth and increase long-term impact within the organization. A remote arrangement may be considered at our discretion for highly qualified candidates who possess deep product expertise, demonstrated leadership success, and the ability to build strong organizational relationships in a remote setting. Candidates should be in the mid-Atlantic or East Coast for the ability and feasibility to travel to the Charlotte office when required.

Essential Duties and Responsibilities:

• Own and strategically grow your own book of high-value Property/Casualty clients, driving retention and expansion through internal collaboration, proactive relationship management, and innovative solutions, while also providing support, guidance and leadership for your team members and their Book of Business.
• Lead and support organizational and individual producers' new business growth objectives through the development of comprehensive marketing strategies and submissions, employing data analytics and market trends to anticipate client needs.
• Proactively identify and address coverage gaps, recommending enhancements to enhance client protection and business opportunities.
• Drive renewal and new business processes by designing efficient workflows, automating data collection, and mentoring team members.
• Serve as a market strategist, continuously monitoring carrier appetites and industry trends to formulate best innovative solutions.
• Build and harness deep carrier relationships to negotiate optimal terms and create competitive advantage.
• Lead cross-functional teams with a focus on empowerment and accountability, delegating strategically to enhance team strengths.
• Champion data-driven decision-making by employing technology platforms to generate actionable insights and streamline operations.
• Act as a trusted advisor, proactively educating prospects and clients on emerging risks, regulatory changes, and strategic coverage options.
• Participate in the creation of prospect and client proposals and presentations that reflect accurate coverage terms, pricing, and strategic recommendations.
• Continuously seek professional development opportunities and represent NFP as a thought leader at industry events.
• Build and maintain strong relationships with carriers and clients through regular contact and client visits.
• Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues.
• Reviews client contracts to ensure compliance with insurance requirements.
• Provide support to staff on answering coverage questions and service excellence.

Knowledge, Skills, and/or Abilities:

• Staff management and Leadership experience including performance management, training, budgeting and operations.
• Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information.
• Demonstrate strong leadership skills.
• Possess technical expertise plus good analytical and problem-solving skills.
• Advanced analytical and critical thinking skills.
• Attention to detail and follow-through while managing priorities
• Overall demonstration of leadership, customer service, ethical behavior, sound judgment and professionalism.

Desired

Qualifications:

• Bachelor's degree desired.
• High school diploma or…