Lead Product Manager - Search & Recommendations

Innovate in Charlotte

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply! We are hiring a Lead Product Manager – Search & Recommendations to own the product strategy and roadmap for omni-channel Search and Recommendations as part of Lowe’s Enterprise Discovery charter.

This role will shape how customers find, discover, evaluate, and complete their shopping missions across Lowe’s digital and store experiences. The role will lead high-visibility customer discovery experiences spanning search relevance, personalized recommendations, basket building, and emerging AI-led discovery, with a focus on improving customer engagement and ecommerce growth. The ideal candidate brings product management experience within large-scale ecommerce and/or hands‑on ownership of AI-powered customer‑facing products  Lead Product Manager will balance investments in foundational Search and Recommendations capabilities with emerging AI‑led experiences, translating customer needs, business priorities, and technology opportunities into measurable outcomes.

This role operates with a high degree of autonomy and partners closely with Engineering, Data Science, UX, Analytics, and business teams.

• Own the product vision, strategy, and roadmap for Search & Recommendations within Lowe’s omni‑channel Discovery portfolio.
• Set strategic priorities across search relevance, recommendations, personalization, and AI‑led discovery, balancing customer outcomes, business value, foundational capabilities, and emerging technology.
• Translate customer needs and shopping behavior into product opportunities using analytics, customer research, funnel insights, and ecommerce KPIs.
• Lead an experimentation‑driven product strategy, defining hypotheses, success metrics, and guardrails and using A/B testing and behavioral insights to inform investment decisions.
• Partner with Engineering, Data Science, and UX to build scalable experiences leveraging semantic understanding, ranking and recommendation models, customer/context signals, personalization, and Generative AI.
• Drive end‑to‑end execution from problem definition and prioritization through delivery, experimentation, launch, and optimization.
• Define and own product OKRs and health metrics, connecting Discovery performance to customer and business outcomes.
• Build reusable Discovery intelligence and platform capabilities that enable connected experiences rather than isolated point solutions.
• Influence priorities across the broader Discovery ecosystem, aligning cross‑functional teams around shared outcomes, dependencies, and investment decisions.
• Serve as a domain leader for Search & Recommendations, bringing external perspective on ecommerce, AI Search, personalization, recommendations, and agentic discovery to shape longer‑term strategy.
• Communicate product strategy, performance, and investment trade‑offs to senior leaders and advocate for the highest‑value opportunities.

• Bachelor’s degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
• 5 years of experience in product and/or experience management
• Experience in an agile software environment with proficiency in…