Business Segment Lending - Specialized Projects Lead

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking a Business Segment Lending - Specialized Projects Lead to serve as a key partner within Consumer & Business Banking, leading strategic initiatives that support Business Lending operations, technology transformation, process improvements, and emerging AI-related efforts.

This role acts as a primary liaison between Business Lending and cross-functional partners, including the Center of Excellence (COE), Credit, Product, Operations, Technology, and vendor-supported platforms. The successful candidate will lead complex projects from concept through implementation, coordinate stakeholder alignment, drive change management activities, and ensure business objectives are achieved through effective project execution.

This is a highly visible individual contributor role requiring strong business acumen, project leadership capabilities, executive presence, and the ability to navigate complex organizational environments.

• Lead strategic Business Lending initiatives involving technology implementations, system enhancements, process improvements, and business transformation efforts.
• Serve as the primary liaison between Business Lending and the Center of Excellence (COE).
• Partner with business, technology, product, operations, and risk stakeholders to deliver complex projects and programs.
• Drive project planning, execution, implementation, and post-implementation reviews.
• Facilitate cross-functional collaboration and influence stakeholders to achieve project objectives.
• Identify opportunities to improve business processes, user experiences, and operational effectiveness.
• Support initiatives involving lending platforms, CRM solutions, workflow technologies, and AI-enabled capabilities.
• Develop communications, project updates, executive presentations, and implementation strategies for senior leadership.
• Manage competing priorities while ensuring projects remain aligned to business goals and regulatory requirements.
• Lead organizational change efforts and help drive adoption of new processes, technology, and tools.

• Master's degree, or equivalent combination of education and experience.
• 10+ years of experience leading complex projects, programs, or business transformation initiatives.

• Experience supporting Business Lending, Commercial Lending, Credit, Treasury Management, Banking Operations, or related financial services functions.
• Experience partnering with a Center of Excellence (COE) or similarly structured enterprise support organization.
• Experience leading technology transformation, system implementation, or digital modernization initiatives.
• Familiarity with lending and customer relationship management platforms such as:
  • nCino
  • Salesforce
  • CRM platforms
• Exposure to AI-enabled business initiatives, automation projects, or emerging technology programs.
• Strong change management and process improvement experience.
• Proven ability to influence without authority and drive results across cross-functional teams.
• Exceptional written, verbal, and executive-level communication skills.
• Experience partnering across multiple business and technology teams to deliver enterprise-scale initiatives.
• Demonstrated…