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AI​/Automation Business Analyst

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: ER Associates
Full Time position
Listed on 2026-09-20
Job specializations:
  • Business
    AI Business & Operations, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 37 - 62 USD Hourly USD 37.00 62.00 HOUR
Job Description & How to Apply Below

Job Description

Location: Charlotte, NC — Hybrid, 3 days onsite/week
Duration: 6-month contract with potential extension
Pay Rate: Up to $62/hr
Interview: 30-minute Microsoft Teams interview

We are seeking an experienced AI / Intelligent Automation Business Analyst to support the delivery of automation and AI solutions across complex business processes.

The ideal candidate will serve as a bridge between business stakeholders and technology/engineering teams, translating business needs into clear technical requirements and supporting the development, testing, and implementation of intelligent automation solutions.

Key Responsibilities
  • Partner with business stakeholders and technology teams to identify and define automation opportunities.
  • Analyze complex business processes and translate requirements into clear user stories and acceptance criteria
    .
  • Create, manage, and groom the product backlog for automation initiatives.
  • Support the design and implementation of Intelligent Automation, Generative AI, and Agentic AI solutions.
  • Collaborate with engineering teams developing AI and multi-agent workflows.
  • Support automation testing and facilitate User Acceptance Testing (UAT).
  • Conduct product demonstrations and coordinate product acceptance.
  • Identify risks, bottlenecks, dependencies, and potential impacts and communicate them to stakeholders.
  • Ensure solutions align with enterprise software development, security, compliance, and SDLC requirements.
  • Analyze business problems and develop innovative technology-enabled solutions.
  • Work closely with developers to clarify requirements and ensure solutions meet business needs.
  • Support Agile delivery practices and strategic automation initiatives.
Required Qualifications
  • 5+ years of experience in Business Analysis, Business Execution, Intelligent Automation, Product Management, or Technology Consulting
    .
  • Experience gathering and translating business requirements into technical requirements and user stories.
  • Experience with Agile methodologies and backlog management
    .
  • Experience supporting automation projects, including testing and UAT.
  • Strong understanding of Generative AI, Agentic AI, AI agents, or multi-agent systems
    .
  • Experience collaborating with engineering/development teams on AI or automation solutions.
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Excellent written and verbal communication skills.
Preferred Experience
  • Lang Chain / Lang Graph
  • Google Agent/AI platforms
  • Generative AI platforms such as OpenAI or Azure OpenAI
  • AI/ML solutions within regulated or enterprise environments
  • AI orchestration and multi-agent workflows
  • Enterprise software development and SDLC
  • Experience working with financial services or other highly regulated environments
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