Senior Sales Operations Analyst

Company: Flow Control Group

About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

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We are seeking a highly analytical and detail-oriented Sales Operations Specialist to support our sales organization through Salesforce CRM administration, reporting, data analysis, and operational support.

The ideal candidate will have several years of hands-on experience creating and managing reports and dashboards
, along with strong experience working with sales data and reporting tools such as Power BI, Microsoft Access, Microsoft SQL, Tableau
, or similar platforms.

This position will work across multiple divisions and/or business units, partnering with sales leadership and other stakeholders to provide accurate reporting, identify trends and opportunities, improve processes, and help drive sales performance.

The successful candidate will be both technically capable and business-oriented
, with the ability to translate data into meaningful information that sales leaders can use to make decisions.

• Develop, maintain, and enhance reports, dashboards, and reporting solutions to support sales leadership and field sales teams.
• Analyze sales, customer, pipeline, activity, and operational data to identify trends, opportunities, and areas for improvement.
• Support sales operations across multiple divisions, business units, or companies
  , ensuring consistent processes, reporting, and data management.
• Partner with sales leaders, sales representatives, service teams, and other stakeholders to understand reporting and operational requirements.
• Create and maintain reporting and analytics using tools such as Power BI, Microsoft Access, Microsoft SQL, Tableau
  , Excel, or other business intelligence platforms.
• Assist with data validation, cleansing, analysis, and reconciliation to ensure the accuracy and integrity of sales and customer information.
• Develop recurring and ad-hoc reports to support forecasting, pipeline management, sales performance, customer activity, and other business initiatives.
• Identify opportunities to improve sales processes, reporting capabilities, data quality, and operational efficiency.
• Support Salesforce CRM and Service Cloud processes and reporting.
• Assist with Salesforce data management, including identifying data-quality issues and working with appropriate teams to resolve them.
• Support lead management and marketing/sales processes
  , including lead tracking, assignment, conversion, and campaign reporting.
• Work with marketing automation platforms such as Hub Spot or similar systems to support lead and campaign reporting and analytics.
• Create documentation and provide training or guidance to users on reporting, Salesforce processes, and sales operations tools.
• Handle multiple projects and priorities while maintaining a high level of accuracy and responsiveness.

• 3+ years of experience in Sales Operations, Sales Support, Business Operations, or a related field.
• Several years of hands-on experience creating reports and dashboards
  .
• Demonstrated…