Expert - Strategic Customer Success Manager
Listed on 2026-09-23
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Business
Customer Success Management, Client Relationship Management, Business Analyst
About This Opportunity
We're working with a leading foundational AI lab to find experienced strategic customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
About This OpportunityWe're working with a leading foundational AI lab to find experienced strategic customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
We're looking for strategic CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
Compensation$70/hour
CommitmentFlexible, 5-20 hours per week (or more if desired)
LocationFully remote, work on your own schedule
Start dateASAP
Qualifications- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.
Key Requirements- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
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