Sales Play Program Lead

Sales Play Program Lead

Location:

Charlotte, NC (Hybrid)
Department:
Commercial Operations

Reports To:

VP, Commercial Operations About Conterra Networks Conterra Networks delivers fiber-based communication, cloud, and managed technology solutions to businesses, carriers, educational institutions, healthcare organizations, government agencies, and communities across the United States. We are committed to helping organizations connect, grow, and succeed through innovative technology and exceptional customer service.

Position Summary Conterra Networks is seeking a Sales Play Program Lead to drive the successful commercialization and launch of strategic growth initiatives across the organization.

This highly collaborative role serves as the central coordinator responsible for transforming approved commercial opportunities into actionable, measurable field programs. The Sales Play Program Lead will partner with Sales, Marketing, Product, Finance, Operations, Analytics, and Enablement teams to ensure sales plays are effectively planned, launched, adopted, and measured.

The ideal candidate excels at leading complex projects, coordinating multiple stakeholders, managing competing priorities, and bringing structure to execution. This individual will influence outcomes through leadership, communication, and organization rather than direct authority.

What You'll DoLead Sales Play Development & Commercialization Translate strategic growth opportunities into structured sales play plans with defined objectives, target audiences, timelines, milestones, owners, and success metrics.

Develop and maintain repeatable commercialization frameworks, templates, standards, and launch processes.

Manage the sales play portfolio and track progress across multiple concurrent initiatives.

Facilitate alignment among stakeholders to ensure successful launch execution.

Drive Cross-Functional Launch Readiness Coordinate activities across Sales, Marketing, Product, Pricing, Finance, Operations, Systems, Analytics, and Enablement teams.

Manage implementation timelines, dependencies, risks, and readiness checkpoints.

Track issues, decisions, action items, and key milestones throughout the sales play lifecycle.

Provide leadership with visibility into launch status, risks, recommendations, and readiness assessments.

Enable Successful Market Execution Partner with Marketing and agency resources to develop positioning, messaging, collateral, campaigns, and promotional materials.

Collaborate with Sales Enablement to ensure field teams are equipped with the training, tools, playbooks, FAQs, and resources needed for successful adoption.

Coordinate launch communications and stakeholder engagement efforts.

Ensure operational processes support effective execution and customer experience.

Measure Performance & Drive Continuous Improvement Partner with Analytics teams to establish scorecards, dashboards, adoption metrics, and performance reporting.

Analyze launch effectiveness, pipeline impact, revenue contribution, and program performance.

Gather field feedback and stakeholder input to identify opportunities for improvement.

Conduct post-launch reviews and incorporate lessons learned into future initiatives.

Required Qualifications Bachelor’s degree in business, Marketing, Communications, Management, or a related discipline.
5+ years of experience in Program Management, Sales Operations, Revenue Operations, Commercialization, Product Marketing, Go-to-Market Programs, or a related field.

Proven experience coordinating complex cross-functional initiatives with multiple stakeholders.

Strong project management, planning, organization, and execution skills.

Experience developing timelines, managing dependencies, mitigating risks, and driving accountability.

Excel…