Systems Associate Account Manager

At The Cason Group, we believe in more than just doing great work—we believe in doing meaningful work that supports, uplifts, and challenges people to grow personally, professionally, and spiritually. If you’re seeking an encouraging environment where excellence meets integrity and where your talents are developed and celebrated, we invite you to explore a career with us.

Initial interviews are general meetings to allow the applicant to learn more about The Cason Group. Subsequent interviews, if any, will focus on a particular position that we are seeking to fill. It is customary for applicants to have several interviews before being offered a position on our team. Review our Interview Processes to learn more.

Whether or not we have a position open at the moment, we are always happy to meet people who would be a good fit as part of our company culture.

If you’re looking for more than just a job — if you’re looking for a place to belong, contribute, and grow — The Cason Group might be the right fit for you.

Our Purpose
The Cason Group exists to provide a platform for employees to serve, be challenged and be a light in the marketplace.

Our Mission
We serve insurance professionals by delivering creative sales and service solutions that exceed expectations.

We are a people-first company, shaped by a spirit of generosity, excellence, and genuine care for our team and community.

Work-Life Balance
Flexible hybrid work schedules and generous time-off opportunities
– 16 days PTO
– 10 paid holidays + 1 floating holiday
– Paid 4-week sabbatical after every 7 years of service

Employee-Centric Approach
Our culture fosters collaboration, trust, and opportunities to grow—because when our people thrive, our clients benefit.

Mental Wellness
Confidential support through an Employee Assistance Program (EAP)

Physical Health
Choice of medical, dental, vision, voluntary life, and disability plans

Spiritual Growth
– Charitable gift matching
– Paid volunteer time
– Company-wide contributions to causes that matter

Financial Security
– 401(k) planwith company contributions
– Annual bonuses for full-time team members

We believe in equipping our people to succeed at every stage of their journey.
– Onboarding + TCG University
– Mentorship programs
– On-demand training resources
– Internal talent advising
– Leadership development through our Highly Effective Supervisors program

The Cason Group serves insurance professionals by delivering creative sales and service solutions that exceed expectations through Group Benefits, Individual Medical, and Financial Services.

Location: Columbia, SC or Charlotte, NC

Type
:
Full-Time;
May be eligible for hybrid work schedule after successful completion of training

Hiring Range: $42,000 - $52,000 annual salary and is commensurate with directly applicable experience and/or direct industry experience

Commitment: Two-Year Commitment to The Cason Group

Our Benefit Systems Team works with Benefits Advisors to provide fast enrollment technology that is custom-tailored, simple, and user-friendly for clients. As a Benefit Systems Associate Account Manager, you will manage enrolled cases and maintain relationships with agents and group administrators during the initial set-up of benefit system case installations.

What Our Associate Account Managers Do:

• Coordinate and Communicate: coordinate all aspects of initial case setup and online enrollment processes; ensure all relevant information is obtained from the advisor and the employee group information is distributed to the appropriate TCG departments; monitor and communicate progress to advisors and group administrators throughout the installation process
• Demonstrate and Assess: conduct system tests with…