Scaled CS Manager — Renewal & Adoption Lead
Listed on 2026-10-04
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Business
Customer Success Management, Client Relationship Management
Dropbox is seeking a Scaled Customer Success Manager to drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business customers. You will coordinate with Renewals Desk, design targeted campaigns, and translate customer health signals into renewal actions while surfacing growth opportunities as CSQLs for Sales.
The role requires strong analytics, cross-functional collaboration, and experience managing renewals, with the ability to communicate clearly
The Scaled CS Manager — Renewal & Adoption Lead position in the Management & Operations, Sales field is open for applications.
For the Scaled CS Manager — Renewal & Adoption Lead position at Dropbox, we are reviewing applications now.
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