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Senior Delivery Lead

Job in Charlotte, Mecklenburg County, North Carolina, 28296, USA
Listing for: Truist
Full Time position
Listed on 2026-10-08
Job specializations:
  • Business
    Change Management
Job Description & How to Apply Below
Position: Senior Change Delivery Lead
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Regular Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)
Please review the following job description:

Responsible for delivering multiple complex programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of large size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business’ success.

Job Profile Summary Responsible for delivering complex initiatives that support the Wholesale Credit Modernization Program and its strategic objectives. Provides leadership across cross-functional teams to execute process transformation, technology enablement, workforce transition, automation, operating model redesign, and change management initiatives spanning the end-to-end wholesale credit lifecycle. Serves as a key contributor to modernization efforts by driving execution, stakeholder alignment, business readiness, governance, and adoption of future-state processes and capabilities

Essential Duties and Responsibilities Leads the intake, planning, execution, and implementation of Wholesale Credit Modernization initiatives, including process transformation, technology delivery, automation, workforce transition, and operating model changes.

Influences and coordinates cross-functional teams across Business, Risk, Operations, Technology, and third-party partners to achieve program objectives and business outcomes.

Develops and maintains program governance, project plans, executive reporting, risks, dependencies, and business readiness artifacts while ensuring traceability and accountability for delivery

Identifies opportunities to simplify, standardize, and enhance wholesale credit processes through automation, improved controls, and operating model optimization while supporting regulatory and risk management objectives.

Establishes and maintains strong relationships with stakeholders, business owners, sponsors, and leadership to drive alignment, resolve issues, and secure support for modernization priorities

Serves as an individual contributor with ownership of multiple complex initiatives and may provide day-to-day direction, coaching, and oversight of internal resources, contractors, and third-party partners supporting the program.

Required Qualifications Bachelor's degree in a business-related field or equivalent education and experience.
10+ years of experience in consulting, project management or process improvement.

Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments

Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies

Advanced understanding of process improvement methodologies (e.g., Six Sigma)

Experience with Waterfall and Agile project management methodologies

Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems

Strong organizational skills and attention to detail.

Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership

Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.

Ability and willingness to learn and adapt as the needs of the job change

Demonstrated proficiency in computer applications, such as Microsoft Office software products

Ability to travel as needed, occasionally overnight

Preferred Qualifications Demonstrated experience leading large-scale transformation initiatives involving process redesign, technology implementation, organizational change, and complex stakeholder management.

Experience working within…
Position Requirements
10+ Years work experience
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