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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Logistics Customer Care Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Home Depot
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A logistics company is seeking a Customer Service Representative in Charlotte, North Carolina. The successful candidate will be detail-oriented, proactive in resolving customer inquiries, and possess excellent communication skills. Responsibilities include providing accurate order information, addressing customer concerns, and monitoring delivery schedules. Ideal candidates have at least two years in customer service, proficiency in MS Office, and the ability to work in a dynamic environment.

This role is pivotal for maintaining customer satisfaction and operational efficiency.
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