Kimbrell's Furniture- Field Collections Agent

Overview

Kimbrell’s Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market. 109-year-old company and stronger than ever!

We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.

• Visiting customers at their home addresses to inquire about their past due account
• Evaluate past due account information provided and speak intelligently to a customer regarding their account status
• Update account information as it applies in real time using a technical device
• Use software to notate conversations with customers along with outcome of visit
• Take payments from a customer using a technical device
• Deliver notes and written correspondence to the address where it would apply, of past due customers
• Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer’s account.
• The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes

• Must have valid driver’s license
• Cooperative disposition and the ability to work within structured parameters
• Positive attitude
• Desire to learn and develop professionally
• Attention to detail and the ability to reason and think quickly and effectively
• Excellent communication skills
• Some experience in collections preferred but not required. Will train the right candidate
• Must be available to work Mon
  - Sat between 8am and 7pm.

• Employee discounts
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

* The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment. *