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Homeowner Care Specialist - Tier II

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Toll Brothers
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Homeowner Care Specialist - Tier II Support
A leading luxury home builder seeks a Customer Care Consultant for their Charlotte, North Carolina office. This role involves providing second level support for homeowner service requests, managing work orders, and ensuring customer satisfaction. Qualified candidates should have over 3 years of customer service experience and some familiarity with construction methods. A high school diploma is required, with a college degree preferred.

Join a dynamic team committed to quality and excellence in homeowner services.
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