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Client Relationship Manager Bilingual

Client Intake & Case Conversion Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Marcari, Russotto, Spencer & Balaban
Full Time position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A personal injury law firm is seeking a Client Service Coordinator in Charlotte, North Carolina. The role involves being the first point of contact for potential clients, gathering case information, and educating clients about legal processes. Strong communication skills and legal knowledge are essential. The position focuses on nurturing client relationships and converting inquiries into clients through effective sign-up processes.

Empathy and interpersonal skills are crucial for success in this role.
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