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CX & Service Tech Transformation Consultant

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Accenture
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global consulting firm is seeking a seasoned expert in customer service transformation to assess and enhance client service offerings. This role necessitates a strong background in consulting, with at least five years of experience. Candidates should be adept in working with SaaS solutions and customer service technologies. Responsibilities include evaluating service procedures, leading implementation, and fostering partnerships with clients.

This position offers a competitive salary and is based in Charlotte, NC.
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