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Front Desk Agent
Job in
Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listed on 2026-03-08
Listing for:
Summit Hospitality Group
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Provide excellent customer service by greeting customers promptly and courteously;
Communicate with other Associates and maintain a professional attitude;
Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily;
Explain at check-in all necessary information for guests to access Internet and in-room entertainment;
Ensure lobby is clean, neat, and ready for clients and guests; restock brochures and forms in the front desk area
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