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Guest Services Pro: Elevate Guest Experiences
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-03-11
Listing for:
Raines Company
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A family-owned hospitality business is seeking a Guest Services Associate in Charlotte, NC, responsible for providing exceptional customer service. Key duties include assisting guests with inquiries and reservations, handling complaints efficiently, and ensuring a positive experience. The ideal candidate will have experience in customer service and preferably within the hospitality industry, along with strong communication and multitasking skills. Comprehensive benefits are offered, including medical, dental, 401K, and PTO.
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