Customer Care Specialist — Inbound/Outbound Call Center
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-11
Listing for:
iQor (branded as iQor CXBPO™)
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
iQor CXBPO is seeking a polite, professional Customer Service Call Center Agent in Charlotte, NC to provide remarkable service to customers via phone. You will handle high volumes of inbound and outbound calls, listening to customers, understanding their needs, and delivering accurate and timely responses.
We value empathy, teamwork, accuracy, and dependable attendance. This role may require night and weekend shifts, with a focus on building trust and delivering excellent customer experiences
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