Customer Service Agent

Position Overview

We are seeking a friendly, dependable, and detail‑oriented Customer Service Agent to support client interactions and service operations at our Los Angeles, CA location. This entry‑level position is ideal for individuals looking to start a career in customer service, administrative support, and professional communication within a structured and team‑focused environment. Job:
Full time

$18.50–$27.00 per hour

• Respond to customer inquiries via phone, email, and in person in a professional and courteous manner
• Provide accurate and timely information regarding company services, processes, and general inquiries
• Handle customer concerns and resolve issues efficiently while maintaining a positive experience
• Manage incoming calls and route them to the appropriate department when necessary
• Maintain accurate customer records, service logs, and documentation
• Process basic requests, forms, and service‑related documentation

Minimum requirements

• High School Diploma or equivalent (required)
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Basic computer proficiency, including Microsoft Office and email systems

• Competitive hourly pay
• Performance‑based bonuses and incentives
• Health, dental, and vision insurance options
• Paid time off and holidays
• Ongoing training and professional development
• A supportive and inclusive workplace culture