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Customer Success Mgr./ CSM HelpDesk/Support CRM System Customer Service Rep

Customer Service & Parts Leader - Elevate Customer Experience

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Morris Group, Inc.
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, CRM System, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Morris Group, Inc., located in Charlotte, NC, is seeking a Customer Service Manager to lead their Customer Service/Parts team. This pivotal role focuses on ensuring exceptional customer experiences and operational excellence by leading daily activities, managing performance, and overseeing customer escalations. The ideal candidate will possess a bachelor's degree, high technical skills, and proficiency in CRM systems like Salesforce. Employees benefit from a competitive salary, comprehensive health benefits, and generous vacation time.
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