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Onsite Logistics Customer Care Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Forward Air Corp.
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 16.95 - 19 USD Hourly USD 16.95 19.00 HOUR
Job Description & How to Apply Below

Forward Air Corp. in Charlotte, NC is seeking a Customer Relations Coordinator to provide front-line administrative and customer service support to ensure accurate shipment processing, documentation, and timely updates to customers, carriers, drivers, and internal teams.

You will handle scheduling, tracking, billing support, and file management in a fast-paced, on-site environment. The role demands attention to detail, strong communication, and teamwork with opportunities for growth based on

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