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Department Manager
Job in
Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listed on 2026-08-13
Listing for:
McDonald's
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Lead shifts and ensure customers receive a fast, accurate, friendly experience;
Educate crew, GELs, crew trainers and managers on procedures and digital standards;
Identify opportunities for improvement in customer service, hospitality, and service times and implement action plans;
Respond to customer compliments and complaints within 48 hours via multiple channels;
Plan and execute birthday parties and special events; foster community relations through events
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