Crew Chief - Charlotte Douglas International Airport

Job Details

Job Location:

Contour CLT - Charlotte, NC 28208

Position Type:
Full Time

Education Level: High School

Salary Range: $20.25 Hourly

Travel Percentage:
Negligible

Job Shift: Any

Job Category:
Customer Service

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

As a full-time employee of Contour, you are eligible for the following benefits and programs:

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Eligible for various types of leave, including:

• Medical Leave
• Non-Medical Family Care Leave
• Maternity and Paternity Leave
• Personal Leave

The starting hourly rate for this position is $20.25. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $25.25. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate.

Specific information regarding Contour’s observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at

Contour’s rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

The Crew Chief is an entry level management position and plays a key role in delivering Contour Airlines’ commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.

Crew Chiefs will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.

Crew Chiefs are expected to display…