Head of Customer Success & Growth
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-18
Listing for:
Avidxchangeinc
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Avid Xchange is seeking a VP of Customer Success in Charlotte, NC to lead and enhance our customer success strategy. The ideal candidate will have over 12 years of experience in customer success within the fintech industry and a proven ability to manage and mentor a high-performing team. This role is pivotal in shaping customer relationships and ensuring satisfaction.
The successful candidate will develop and implement strategies that align with the company’s goals while proactively addressing customer needs through collaboration with various departments.
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