Customer Experience Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-22
Listing for:
Renewal by Andersen of Charlotte
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual
Job Description & How to Apply Below
Renewal by Andersen of Charlotte is seeking a Customer Experience Associate to manage and enhance the customer journey during and after the sales process. You will collaborate with sales and operations, communicate clearly, and resolve issues to ensure a seamless experience.
Proficiency with Outlook, Excel, Salesforce, and Zen Booker is required, along with the ability to multitask in a fast-paced environment while maintaining professionalism and empathy.
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