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Airport Customer Service Manager – Lead Safety & Service

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: American Airlines
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Airport Operations & Services, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Customer Service Manager for Airport Customer Care in Charlotte. You will lead frontline teams, drive exceptional customer service, and ensure safety and operational reliability in a fast-paced airport environment.

Ideal candidates bring airport customer service experience, team leadership skills, and a strong grasp of company policies. This role offers comprehensive benefits and a dynamic career path within the American Airlines Airports Team.

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