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Client Outcomes Specialist - RTW & Service Excellence

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: ProAssurance
Full Time position
Listed on 2026-08-25
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 50000 - 83000 USD Yearly USD 50000.00 83000.00 YEAR
Job Description & How to Apply Below

Pro Assurance, headquartered in the United States, is seeking a Client Outcomes Specialist I to champion the Eastern Way, Client Services, and Return to Wellness (RTW) programs. The role focuses on executing service protocols for insured accounts, supporting RTW, and collaborating with internal teams and agents to enhance customer outcomes.

The ideal candidate will have a Bachelor's degree and at least two years of workers' compensation experience, with strong communication, analytical, and

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