Customer Experience Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-28
Listing for:
Renewal by Andersen
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Renewal by Andersen is seeking a Customer Experience Associate in Charlotte, NC, to manage and enhance the customer journey during and after the sales process. You will collaborate with sales and other teams to address inquiries, resolve issues, and ensure a seamless experience for every customer.
You will excel in a fast-paced call center environment, using Outlook, Excel, Zen Booker, and Salesforce to communicate clearly, follow up diligently, and deliver empathetic, accurate service that
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