Customer Success Manager: Drive Adoption
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-31
Listing for:
Meltwater Group
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Meltwater is seeking a Customer Success Manager in the United States to drive product adoption and ensure customer satisfaction. You will collaborate across Renewal and Account Management teams, guiding customers to maximize value and reduce risk.
Hybrid work requires three days in the office, with strong English communication and relationship-building expected. Ideal candidates bring 2+ years in account management or customer success and a Bachelor's degree or higher.
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