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Communications Assistant
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-20
Listing for:
Surib
Full Time
position Listed on 2026-09-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
Job Summary
We are seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building activities. This entry-level opportunity is ideal for someone who enjoys connecting with people, communicating information clearly, and developing strong professional and customer engagement skills.
Responsibilities- Assist with customer outreach and communication initiatives.
- Communicate product and service information clearly and professionally.
- Engage with customers and prospective customers in person.
- Respond to customer questions and provide helpful information.
- Help identify customer needs and provide appropriate solutions.
- Support promotional campaigns and customer engagement activities.
- Participate in community outreach and promotional events.
- Assist with customer follow-ups and relationship development.
- Support lead generation and customer acquisition activities.
- Maintain accurate records of customer interactions and outreach activities.
- Gather customer feedback and communicate relevant information to team members.
- Represent the company professionally during customer interactions.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Excellent verbal and interpersonal communication skills.
- Friendly, professional, and approachable demeanor.
- Positive attitude and eagerness to learn.
- Strong relationship-building abilities.
- Comfortable interacting with customers and the public.
- Good organizational and time management skills.
- Reliable, adaptable, and self-motivated.
- Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on communications and customer engagement experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching
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