Experienced Automotive Service Advisor - NO WEEKENDS

This is not an entry-level position.

Minimum experience to apply: 2 years as an Auto Repair Service Advisor.

Are you looking for a position at a company that:

• Provides a positive and encouraging atmosphere?

• Values family/personal time (NO Weekends)?

• Treat each other with respect?

• Has a pleasant work environment & clean lobby?

• Has a good track record in the community with over 800 5-star reviews?

We want to have a place we all enjoy coming to each day. We are a family-owned six-bay auto repair shop focusing on excellent customer service based on honesty and integrity
. We want to be different in the industry and a driving force for positive change in the industry
.

We look forward to connecting with you!

• 5-day work week, closed Sundays

• Competitive pay

• Vacation and holiday pay

• Supplemental medical plan, dental, life insurance, and more benefits available

• Salary + Bonus pay

• Intake customers' vehicles by listening to their concerns and asking the right questions.

• Communicate with technicians on the findings of the job and timing of the job.

• Sources parts and labor for the repair/maintenance.

• Sells the necessary repairs/maintenance to the customer.

• Keeps the customer up-to-date throughout the process.

• Answer the phones/emails and schedule customer appointments.

• Presents themselves and the Honest-1 brand in a professional manner

• Assist with the daily organization, cleaning, and stocking of the front desk area and customer waiting area.

• Provides excellent customer service at all times with a positive attitude.

• Ability to work in a fast-paced environment.

• Is reliable in arriving on time to scheduled shifts.

Job Type: Full-time

• Dental insurance

• Employee discount

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

• Monday to Friday

• Auto Service Writing: 2 years (Required)

• Charlotte, NC 28270 (Required)

Work Location:

In person