Rental Coordinator

Duties

As a Rental Coordinator based in our Charlotte, NC branch, you will work directly with our customers and internal departments on any rental equipment needs. Duties include but are not limited to:

• Communicating via phone and email with external customers and internal service, transportation, and sales departments.
• Assisting in identifying short-term rental equipment needs and provide support regarding rental availability and quoting to customers and internal departments.
• Creating Rental Contracts and Total Maintenance and Repair Contracts; maintain rental paperwork and documentation to standards.
• Working with service departments to schedule rental equipment maintenance and preparation.
• Coordinating rental equipment delivery and pickup to customer locations, and ensure all information is logged into the appropriate systems.
• Communicating with branches regarding off-rent equipment.
• Maintaining accurate and up to date data on Transfer Boards, Rental Release Logs, and in Equipsoft

• Minimum of 2 years rental experience in the material handling or related industry
• Exceptional customer service and communication skills
• Strong problem-solving skills
• Ability to plan and organize to balance and prioritize work
• Must have excellent computer skills with advanced knowledge of Microsoft Office and ability to learn role related systems